St Austell hotels | FAQ
The following are the most recently asked questions about Hotels in St Austell at Webtourist.
How can I make a hotel reservation for available and listed hotels in St Austell?
Webtourist St Austell Hotels offers you different ways to make a reservation for Hotels in St Austell. On the left side, you see a booking screen. Simply enter your prefered traveling dates, the # of adults and # of rooms aswell as your prefered currency to get availability of all available St Austell hotels.
Then select your prefered hotel in St Austell. All available roomtypes are displayed for your slected hotel in St Austell. Select your room type and fill out our secure reservation form.
Your reservation request is sent immediately to our reservations server and gets confirmed by email. Check your email inbox and get the reservation details for your hotel stay in St Austell.
If you don't trust our secure online hotel reservations system for hotels in St Austell, you may prefer to make your hotel reservation by phone. Simply call our hotel reservations center at: +1 888 282 1755 and make sure to mention your promo code: 07816. Our hotel reservation team will try to assist you with all your hotel reservation needs for hotels in St Austell.
How can I change a reservation with Webtourist Hotels in St Austell?
Reservations cannot be changed online. If you need to make achange to your hotel reservation for a Hotel in St Austell, please contact our Customer Service Center at 1 888 282 1755 for assistance. Reservation changes for hotel reservations in St Austell may be subject to a $25 change fee. If your cancellation or change request is made after the cutoff date applicable penalties noted in the cancellation policy section of your reservation may apply. Changes or cancellations made after check-in are subject to 100% penalty. Once you have checked into a hotel in St Austell you cannot cancel nor receive credit for unused nights if you check-out early.
NOTE: You may be required to cancel your original hotel reservation in St Austell and rebook it for the new dates. However, we suggest you first check availability for hotelrooms in St Austell for the new desired dates in order to avoid any disappointment from canceling your first booking if the new dates are not available.
How can I cancel a reservation with Webtourist Hotels in St Austell?
To cancel your reservation, simply select the cancellation link you got in your email reservation confirmation for your hotel reservation in St Austell.
What are the cancellation policies for Hotels in St Austell?
Cancellation policies vary from each hotel and are implemented by hotels to avoid holding a room available for a guest who will not use it. If you do not cancel your reservation within the allotted cancellation period, the hotel will charge a penalty (usually one night's room charge plus tax) to the credit card provided to reserve the room. Please be sure to review the cancellation policy for your hotel carefully during the booking process. If you have questions about the cancellation policy for your particular hotel reservation, please contact our Customer Care Center for assistance.
For non-cancelable reservations, no changes or cancellations are permitted once a confirmation number is issued.
My cancellation policy reads "Cancel 24 hours prior to arrival" and I plan on checking in at 11:00 pm. Can I cancel my reservation by 11:00 pm on the day before my arrival?
Cancellation policies are related to the hotel check-in time, not your projected arrival time. If your hotel cancellation policy indicates a 24, 48 or 72 hour cancellation policy, it means you must cancel your reservation by 4:00 pm local hotel time of the date in question.
What are hot rates Hotels in St Austell?
Hot Rate Hotels are special discounted room rates that are designated by a SAVE or HOT icon. We book a high volume at these hotels to be able to negotiate lower rates than are generally offered to the public. When you book a Hot Rate hotel in St Austell, you can be confident you are getting a great deal as they are backed by our Best Rate Guarantee.
Prepaid reservations allow hotels in St Austell to extend their deepest discounts. By prepaying your reservation you are assured that the rate paid is secured and that you will not be subject to room rate increases. The hotel room is charged to your credit card at the time of the booking. Hotels typically collect payment information separately for incidentals such as meals, movies, parking and phone calls. Cancellation terms and fees apply to prepaid bookings.If you find a lower price on another website within 24 hours of booking a Hot Rate hotel, simply complete our Best Rate Guarantee Request Form. If the lower rate on a travel website can be verified to our satisfaction, we will match the rate PLUS pay you 10% of the difference in price.
How can I make multiple room reservations and group bookings for Hotels in St Austell?
Our group reservations services provide you with the convenience of booking rooms for groups at the hotel of your choice. For your convenience you can book up to four rooms online through our hotel booking engine.
If you require five or more rooms please goto Webtourist Group Bookings Site for hotels in St Austell to make a group booking.
What is the best rate guarantee for Hotels in St Austell
Our Hot Rate Hotels are guaranteed to be lowest rate available online at the time of booking. If you find a lower price on another website within 24 hours of booking a Hot Rate Hotel, simply complete our Best Rate Guarantee Request Form. If the lower rate on a travel website can be verified to our satisfaction, we will match the rate PLUS pay you 10% of the difference in price.
What is the check-in and check-out policy for Hotels in St Austell?
Typically, the St Austell hotel check-in time is after 3:00 pm local hotel time.
Because your reservation is guaranteed with a credit card the hotel is obligated to hold your room until 7:00 am the day after arrival.
Early arrival should be requested in the special request section of the reservation page. Every effort will be made to accommodate your request; however it is subject to availability upon arrival at the hotel in St Austell.
What about room occupany at Hotels in St Austell?
Most hotels in St Austell allow additional guests to stay in the rooms at a charge (usually between $10 - $20 USD per person, per night) provided the room has not exceeded the maximum number of guests per room. If you book a room that cannot accommodate your party size, the hotel may cancel your reservation or require that you book additional rooms. Please note that we can not be held responsible if you book a room type that cannot accommodate your party size.
In the United States children less than 12 years of age typically stay for free in the room using the existing bedding. In most other countries only children under the age of three stay free. The age requirements differ depending on the specific hotels policies, which can be viewed in the hotel information. It is the hotel's discretion to charge additional fees for extra persons staying in a room.
What is the refunds policy for hot rates Hotels in St Austell?
Upon arrival and check-in at a hotel, you are responsible for consuming the entire length of stay. No refunds or credits will be issued for any nights reserved, but not consumed.
For all other hotels in St Austell please check the hotels own refund policy.
How do I get a receipt for Hotel reservations in St Austell?
Your e-mail confirmation is your receipt. Please retain a copy for your records. If you need a duplicate copy, please contact our Customer Service Center and provide them with the following information:
- Guest first/last name
- Check-in/check-out dates
- Hotel name
A copy of your reservation for a hotel in St Austell will be sent to you via email.
How do I change Hotel information for my hotel in St Austell?
If you are the hotel manager of a listed hotel and want to change outdated information, simply use the contact link on the left, select your hotel and contact us. We will then make the necessary changes for your hotel in St Austell
For all other questions about Hotels in St Austell, please use the contact form on the left.
