Hotel reviews about Best Western Swiss Cottage Hotel
| Best Western Swiss Cottage Hotel description | amenities | reservation advise | location | reviews | |
| Best Western Swiss Cottage Hotel 4 Adamson Road London England |
Star-rating:  Classification: Midrange Hotel Phone-No: 442077222281 Internet-Ready: |
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Best Western Swiss Cottage Hotel guest rating
So far the Best Western Swiss Cottage Hotel has been reviewed by 1 guests that have already stayed at the Best Western Swiss Cottage Hotel and completed a hotel review at Webtourist. They rated the Best Western Swiss Cottage Hotel 1.0.
Best Western Swiss Cottage Hotel guest rating details
| Rating | # Reviews | % |
 | 0 | 0.0 |
 | 0 | 0.0 |
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 | 1 | 100.0 |
Best Western Swiss Cottage Hotel reviewed by Mr Field
Mr Field stayed at the Best Western Swiss Cottage Hotel for a vacation and added his review.
| Overall rating | |
Comment: This place was a joke. We booked a double room for Valentine's day about 2-3 weeks in advance. We turned up to check into the hotel after driving all the way across London. The guy on the front asked us to fill in the necessary details to check-in, all the while his colleague was sitting down just behind him. Once he had filled in the necesssary details his colleague then got up and told us that they had no double rooms available due to a problem on the fourth floor and the room they had given us was a twin! Needless to say we couldn't believe it. No one had bothered to phone us in advance to tell us, which is very suspicious. The guy on the desk had the cheek to offer us room service on the house as compensation! Avoid this place at all costs, no place that operates in this manner deserves any guests at all. We didn't take the room and because we had booked through a hotel booking website the clerk on the front desk told us we could only get a refund through the website. We asked him to call them to inform them of what had happened and he said it would have to wait til Monday as they were closed on Saturday. We rang the website after leaving the hotel and it was open! This was a very special day and this hotel was disgraceful in the way it thought it could treat us. We didn't take the room and will be reporting this matter to the Trading Standards office.
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